Using An Answering Service Over Voicemail

Nowadays, the method of answering the phone has become diverse, albeit complicated. The benefit of using a live telephone answering service versus voicemail, IVR (Interactive Voice Response), is something that businesses contemplate and weigh very carefully every day. A lot of people are still split in the middle as to […]

Information Communication Technology (ICT) – Definition, Advantages And Disadvantages

This article will familiarize you with the definition, advantages and disadvantages of Information Communication Technology (ICT). It is important for you to read carefully to understand the basics of Information Communication Technology (ICT). The definition Information Communication Technology (ICT), or Information Technology (IT) as abbreviated, stands for the use of […]

WebRTC – The Future of Video Conferencings

Thelma M. Gutowski

WebRTC is a breakthrough technology which collapses the barriers of communication. This technology allows the web developers to inherit the standard media engine into the web browser. Thereby allowing users to have the real-time collaboration by connecting to the endpoint form any kind of device. WebRTC will be a future […]

Benefits of IT Infrastructure Management Service

Thelma M. Gutowski

IT infrastructure refers to the composite hardware, software, network resources and services required for the existence, operation and management of an enterprise IT environment. It allows an organization to deliver IT solutions and services to its employees, partners and/or customers and is usually internal to an organization and deployed within […]

How Does VoIP Phone Service Work?

Thelma M. Gutowski

For years, businesses have been replacing their analog phone lines with VoIP phone service. In its early years, VoIP picked up its own reputation among users and skeptics who touted it as unreliable; however, throughout its history, this new communication technology has grown in popularity and left its mark as […]