Ghana – A New Approach To Legal Service: Leveraging Technology To Streamline Legal Processes.

ByThelma M. Gutowski

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The never-ending pursuit of innovation has inspired numerous industries to have interaction with technological possibilities, and the legal market is no exception. Legislation corporations are generally explained to be lagging driving recent trends in the use and adaptation of know-how. Recently, there has been a change in the paradigm. Legal tech has turn out to be significantly more sought- following, primarily considering the fact that the pandemic. The notion is to do absent with the traditional solutions and build revolutionary methods that will make authorized companies commonly accessible and much easier to navigate. At CQ lawful, likely electronic has been an priceless tactic to the firm’s accomplishment as we identified practice regions to leverage and put into practice technological know-how throughout the firm’s functions.
Here are a couple of techniques that the workforce has been checking out:

i. Details Administration

Details assortment is a critical component of the lawful assistance. Regulation companies offer with multiple classes of info in large quantity every working day, ranging from several specified industries. Currently, technological innovation offers an innovative choice for storing all your facts on a cloud server and letting simple knowledge sharing. The seemingly perennial problem that in-dwelling servers are additional reputable than the cloud servers is no for a longer period the scenario. Cloud servers give close-to-conclusion encryption, backup servers as perfectly as distant entry to authorized personnel supplying the sort of redundancy incomparable by in-home servers. This way there is minimum hazard of info decline or a details breach. Cloud technological innovation also cuts operational fees as management is not allocating resources to constantly enhance and retain getting old application. In addition, scalability comes at minimal to no expense. Knowledge storage, processing means and networking can all be scaled working with the already readily available cloud know-how. There is no want to update or incur extra information administration bills as the agency grows. Cloud-primarily based regulation firms have the benefit of expanding the business enterprise with probable and continual facts management costs.

ii. eDiscovery

eDiscovery is the electronic technique of determining, accumulating and producing electronically saved information and facts (ESI) in a litigation. eDiscovery computer software offers research engines that look for to reduce the monotony of lawful analysis and data administration. Applying the right eDiscovery resources is quite secure as it employs an vehicle-redaction function that omits delicate content material from a file in compliance with necessary privacy legal guidelines, all the although, protecting the ingenuity of the contents of a doc and a paper trail of all redactions created for context and justification. When a company is in a position to establish the necessity of eDiscovery technology and employ the proper answers, litigators are notably capable to speed up the discovery method although preserving cash and accumulating and converting dependable facts.

iii. Client Romance Administration (CRM)

Purchasers are the main gamers of a law agency. Consequently, client acquisition and fulfillment are the central values and mission of any company. The introduction of CRM application automates all the processes related to internet marketing, revenue and customer services guaranteeing a hustle-free of charge move. The use of a centralized databases of client info streamlines communication concerning the company and customers. With a massive clientele it is important to have a thorough solution for maintaining and arranging customer documents doing away with copy data entries. Outside the usual CRM application, technology has released social media as a channel to achieve shoppers on a around the world scale. Electronic internet marketing techniques like this will boast a law firm’s on line visibility building new firms for the firm.

iv. e-Billing

Authorized e-Billing is the course of action of automating the evaluate and approval (or rejection) of invoices received by the company authorized division. It also involves the legislation business to post invoices in LEDES structure, to capture thorough facts about the do the job being billed. Authorized e-billing programs enable the corporate authorized workforce to established up regulations by which incoming invoices are quickly reviewed and permitted, rejected, or flagged for even more evaluate. Savings from this area by itself are ordinarily at the very least 5% of authorized devote in the first 12 months. e-Billing creates an electric powered file, particular to legal. It contains not only the bill header, make a difference facts and bill totals, but a specific breakdown of timelines, timekeepers and expenditures coded in opposition to responsibilities, things to do and bills. A lawful-particular e-Billing solution is vital to seize this amount of detail conventional accounts payable (AP) devices are unable to capture this.

v. Matter management

Issue administration is the system of accumulating, tracking, assigning and reporting on authorized perform together with subject name, sort, lawful service providers and in-property counsel operating on the scenario, budgets and invoices. A matter can be a basic undertaking asked for of company counsel, or a complicated authorized undertaking. Make a difference administration permits extra helpful organisation, collaboration and reporting of a lawful department’s work and associated costs. Make any difference management tools and their functionality range drastically, but at a bare bare minimum they require to go past basic doc storage and collaboration functions to let each in-house and external counsel to open matters of numerous varieties, assign budgets and billing tips, assign timekeepers to issues and sub-jobs, and report on who worked on what, for how extensive. Effectiveness can be additional enhanced by employing a make a difference administration resource that integrates with instruments the legal office is already working with on a every day basis, like Microsoft. Other functions include things like Ask for for Proposal (RFP) applications, legislation company examining features, and integration with contract or doc administration techniques. Subject management units work very best when used with authorized devote management or legal e-Billing program, as granular data on authorized prices can be tied to the subject for far more insightful reporting. The safety certifications of issue administration application in use ought to also be regarded, due to the sensitive mother nature of legal make any difference information.

vi. Sensible contracts

“Smart contracts” is a time period used to explain computer system code that instantly executes all or elements of an arrangement and is stored on a blockchain-primarily based platform. The code can both be the sole manifestation of the settlement among the get-togethers or may possibly complement a conventional textual content-centered agreement and execute specified provisions, this sort of as transferring money from Bash A to Bash B. The code
alone is replicated across many nodes of a blockchain and, for that reason, advantages from the stability, permanence and immutability that a blockchain offers. That replication also usually means that as every new block is included to the blockchain, the code is, in result, executed. If the parties have indicated, by initiating a transaction, that particular parameters have been met, the code will execute the phase induced by these parameters. If no such transaction has been initiated, the code will not just take any steps. The input parameters and the execution measures for a clever agreement will need to be distinct and
aim. In other terms, if “x” occurs, then execute action “y.” As a result, the precise responsibilities that wise contracts are executing are quite rudimentary, this sort of as quickly relocating an amount of money of cryptocurrency from one party’s wallet to an additional when specific requirements are contented. As the adoption of blockchain spreads, smart contracts will become ever more complex and capable of managing innovative transactions. In fact, builders already are stringing jointly multiple transaction actions to variety extra elaborate sensible contracts.

vii. Social media

A short while ago, the Higher Courtroom of Ghana has in a ruling recognized and authorized the use of Fb and WhatsApp messaging applications for substituted company . In the 2021 Supreme Court Election petition , witnesses have been capable to give testimony through zoom and other remote conferencing technology. It would appear that Ghana is also holding up with emerging trends- albeit at a slower fee. As it stands, Ghanaian regulation companies can be sure that apps to the Court docket for substituted services by Fb and WhatsApp messaging applications and other social purposes will not be struck out for reasons of unfamiliarity with accepted practice and conference. The Courts have (by the made the decision scenarios supra) opened the avenue for these alternate means of provider to be used. Regulation firms can therefore choose edge of this.

viii. Digital internships

Conventionally, folks interested in the authorized sector acquire get the job done expertise on-website at regulation companies. By embracing technology, CQ Legal seeks to introduce a new tactic to get the job done encounter. Giving virtual internships that makes it possible for prospective customers get component in a substantial legal work practical experience plan on line in the convenience of their properties. This method overcomes numerous boundaries to entry and can make the program accessible to everyone across the environment. Therefore, building a wider skilled network.

Electronic transformation of the lawful procedures is only heading to enhance in speed looking at as technological progression is selected to reform the way in which legal services are assessed and shipped. It is vital to not shed out on the probable of becoming far more productive and economical and contribute to aggressive benefit when preserving a customer-centric tradition.

For further more information, make sure you get hold of:

Demi Osei, Model Strategist, CQ Lawful

[email protected]

[1] IFS Economical Services Minimal v Jonathan Mensah & Anor [1]

[2] Mahama v Electoral Fee and An additional (J1/05/2021) [2021] GHASC 12 (04 March 2021)