Chinese technology helps Kenya improve mobile payment service

ByThelma M. Gutowski

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Chinese engineering has assisted M-Pesa, an digital cell payment platform, to preserve sleek operations in Kenya.

Launched in 2007, M-Pesa has gained acceptance because of a exclusive operate that permits buyers to transfer money and make payments working with a phone service even when they do not have a smartphone or their cellphone can’t connect to the online.

“I believe M-Pesa has revolutionized payment in Kenya. It can be very easy for me to make payments,” Miller, a hotel manager, told China Media Team (CMG).

“I can pull income from bank and set it in my M-Pesa account and use it when I want – in a restaurant, in a supermarket, spending costs instantly from my cell phone. For the same factor, at the mall and also for the resort and apartments, it can be incredibly easy for our guests to pay out,” Miller explained.

Even so, a speedily increasing end users base has introduced technological troubles to the assistance. In 2012, thanks to a substantial number of users and insufficient platform capability, the withdrawal assistance generally used to crash on Fridays.

Chinese technological know-how served the operator develop a extra steady and highly effective second-generation M-Pesa mobile payment service.

“We worked with them to build up the platform which can aid tens of thousands and thousands of end users to use the ‘mobile pocket.’ Its business enterprise achievements price has significantly elevated and the time for breakdown each and every yr has been considerably lowered,” Meng Wei, head of the Kenya representative business of a Chinese technologies service provider, advised CMG.

The Chinese technology supplier also makes efforts to strengthen user working experience and produce extra expert services.

“The M-Pesa has integrated a potent ecosystem in which buyers can guide teach tickets and flights on the system. We hope to use Chinese engineering to enable men and women of Kenya to totally appreciate the development of electronic economic climate. We feel that in the era of electronic financial state, no just one need to be left driving,” stated Meng.