Rogers replaces chief technology officer after massive nationwide outage

Rogers has replaced its main technology officer just months after a huge nationwide assistance outage paralyzed customers throughout Canada.

In a assertion to Every day Hive, the telecom big verified that Jorge Fernandes will be stepping down from his position as main know-how and facts officer.

Ron McKenzie gets to be the new CTO “effective promptly,” states Rogers.

McKenzie is a veteran in the telecom market who was previously president of Rogers for Company.

He also has intensive encounter in technical operations with Rogers and has put in 10 years at Shaw Communications.

McKenzie will now be in demand of Rogers’ wi-fi networks and IT techniques utilized by a lot more than 11 million Canadians.

The shift in govt positions arrives just weeks after Rogers’ significant services outage impacted online, Tv set, telephones, ATMs, debit and credit score purchases across the place.

The organization has provided a credit score that operates out to the equivalent of five days of service for shoppers impacted by the outage.

But some buyers are not happy with this credit. A class-action lawsuit was introduced from Rogers very last 7 days and, if prosperous, it could get influenced consumers way additional than the offered credit.

In the meantime, beware of many frauds featuring phony Rogers outage credits and rebates.

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